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Hi,
I was reading through the help web page for APlusDVD Ripper and I noticed that the way it was written contains many many mistakes. I wil fixthem for you so that people can better understand them. If you would like me to fix the spelling and wording mistakes, just let me know and I will send you the corrected copy of each section. It should only take me about 5 minutes to fix if you want me to do it, I will. Just let me know. |
| Author name:
James E-mail:
jmonica1@embarqmail.com date:
2008-05-09
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When I try to copy my disc I get an error that says cannot create output file? PLease advise a fix. |
| Author name:
jabar E-mail:
jaybyrd5_2@yahoo.com date:
2008-05-08
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I had to reformat my hard drive, and I backed up my registration code for A plus video to I-pod. I installed lastest version of your product, but it does not work right. It first states my code is not correct, then, I put the code in again, and it says it is accepted.....but it fails to work properly. Then next time I open the program, it says I need to register again, with the same results I discussed previously. I want my money back. Roger. |
reply message: Dear Roger: I have contact our support team to reply you . thanks
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| Author name:
roger E-mail:
rjmatye@hotmail.com date:
2008-05-05
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Does your Aplus DVD To iPod PSP 3GP PPC H264 MP4 Ripper By tomp4 work with Windows Vista? |
reply message: yes ,,it is support windows vista. |
| Author name:
Thomas E-mail:
mocha866@msn.com date:
2008-04-08
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I downloaded flv to wmv, it worked fine and easily on the target file for the first 20%, so I bought the code three hours ago. Still no registration, and I need this for a class. Do you do the registrations manually? |
reply message: Dear Sunny: we will send registeration immediately when your order place succesful..please wait 0~8 hours to comfirmation. |
| Author name:
Sunny Lemme E-mail:
sunshine.lemme@gmail.com date:
2008-03-13
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re: Aplus Video Converter - What is meant by you "Support batch files conversion." Do I also get to pick a quality level to concert a video into as well as the format? |
reply message: Dear Wayne:
you just need set output profile once. and then it will set to default.. |
| Author name:
Wayne E-mail:
darville@nauticom.net date:
2008-03-07
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I have NOT heard back on this order. I have been waiting for refgistration code and have sent prior message. NO response. please advise to status.
Transaction ID: 55484280C5692731T
Item Price: $31.94 USD
Total: $31.94 USD
Order Description: DR *Aplus Video to iPo order 1842836484384706790
Item/Product Number: 1842836484384706790
Invoice ID: 1842836484384706790
Buyer: Bruno Vit
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reply message: Dear Bruno Vit:
I have send three email to you, I don't konw why you can't recived , anyway, please check your email again! I have resend it via our gmail sever. |
| Author name:
Bruno Vit E-mail:
bvit@saultstar.com date:
2007-07-17
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would you please send me my registration code so that I can reinstall Aplus DVD Copy..I have my receipt with the ORDER # on it Please check your records for my License name Horace Stodghill as this product is licensed to me!!!!! Thanks |
reply message: Dear Horace:
I have sent mail to you that contain your license name and register order.. please check |
| Author name:
Horace Stodghill E-mail:
hstodghill44@aol.com date:
2007-03-24
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I bought the Aplus video to 3gp and when I double click on the icon to open the software - the window opens - but it is completely blank inside. I have no existing computer problems... what's the deal? |
reply message: Dear Jason: please make sure you have those video codec in your computer, anyway, can you reinstall our newest version 6. the version 6 has included many video codec. |
| Author name:
Jason E-mail:
jlbn9@yahoo.com date:
2007-03-18
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with the program dvd to ipod ripper it will start to rip the movie then show me an "Application Error".
(The instruction at "0x00000000" reference memory at "0x00000000". The memory could not be "read".) |
reply message: Dear Nick:please make sure the DVD movie can play in your computer smoothly! and I have send mail to you for ask detail, please check your mail!! |
| Author name:
Nick E-mail:
ninety8carrots@yahoo.com date:
2007-03-16
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thank you, is there a link to follow? |
reply message: Dear Steve:
please download our program in our download page, http://www.tomp4.com/html/download.html |
| Author name:
steve E-mail:
steve@stevederby.com date:
2007-03-10
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Using aplus video to ipod v3 (registered) i go to open then start, and then get the message 'converting finished'. It did this in 0 seconds! And no conversion took place. No movie in itunes. I use windows xp |
reply message: Dear Steve:
Please redownload our new version 6 , and reinstall it again. |
| Author name:
steve E-mail:
steve@stevederby.com date:
2007-03-09
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please help have received registration no. but cannot use it. cant copy and wont work. i really want to start using program. |
reply message: Dear Debbie: the program you purchase is aplus dvd ripper, I have send mail to maunder61@dodo.com.au to contact you, please check your mail |
| Author name:
DEBBIE E-mail:
maunder61@dodo.com.au date:
2007-03-03
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I have downloaded several programs only to find the demo says it has expired. Why is this when I downloaded from your site the latest version And never had any of your programs before. The one that worked was DVD to pocket pc ripper. The one for xbox and PMP converters don't load Demo problem. |
reply message: Dear Fulton: please redownload the software again, we have update the program, and slove the expired problem! |
| Author name:
Fulton Barrons E-mail:
barracuda862001@yahoo.com date:
2007-02-22
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Dear Sir,
I buyed your DVd to dvx
And I have problems.
Your tool not detected the english subtitle in my "spy that come in from the cold" dvd (that is on my hd) only the french subtitle only. The other option is "exclude" . How I can fix that?
All ifo is there. I ripped with dvd drecrypter last version.
I want rip with the english subtile not the french one.
Can you help me?
guilherme |
reply message: Dear Guilheme: I guess your DVD not include the English subtilte, can you tell me the Englsih subtilte is ok or not ,when you play it on your computer? |
| Author name:
Guilherme Schroeter E-mail:
rachmaninnov@gmail.com date:
2007-02-18
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Could I please, Please, PLEASE get someone respond to e-mail send to support@tomp4.com? Thank you. |
reply message: Dear Robert, can you resend your email to support@tomp4.com,, |
| Author name:
Robert Schreibmaier E-mail:
k3ph@ptd.net date:
2006-12-20
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Im having problems with the DVD to Ipod converter. Once it starts the program crashes. Please help, Im very upset with this program right now. |
reply message: Dear Chris, May I know what is your operating system? 2003 or 2000 |
| Author name:
Chris Morrow E-mail:
n0namew0nder@hotmail.com date:
2006-12-07
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I have the Aplus video to 3GP converter and the problem i am having is after the converted file is created in the output directory it automatically gets deleted. can any 1 tell me what i am doing wrong and the solution of it.
thankx
Bryce |
reply message: Dear Bryce: please download our recommend 3rd plugin to support more video formate ,more infomation please visit http://www.tomp4.com/html/videoto3gp_installation.html
I have sent the support detail to your email adress , please check bryce03_21@hotmail.com |
| Author name:
Bryce E-mail:
bryce03_21@hotmail.com date:
2006-11-30
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I have downloaded Aplus video to pocket pc, but when I load the AVI file I wanted to convert then hit the convert arrow, it comes up with the convertin finished dialogue box instantly but no files appear to be converted? Have I done something wrong? |
reply message: Dear Victor: please download our recommend 3rd plugin to support more video formate ,more infomation please visit http://www.tomp4.com/html/videotoppc_installation.html |
| Author name:
Victor E-mail:
vklwong@dayton-knight.com date:
2006-11-28
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